Engraving machine training, tech support and spare parts - factory direct
Buy your signage equipment manufacturer-direct, from Scott Machine Corporation, and enjoy friendly support from talented people who know their product, as well as your unique needs. Business doesn't have to be impersonal, especially when you have more than 50 years of experience that's just a phone call away. Though our economical sign engraving machines are easy to master all by yourself, our factory-based Scott Machine staff can simplify your signage program even more with knowledgeable advice that keeps your system always up-to-date. And if any of your sign-making tasks prove too complex to handle, we can do them for you...quickly, affordably and gladly.
Call Tech Support - Mondays & Thursdays
Need guidance setting up a new rotary engraving machine? Or maybe you're already set up and looking for ways to become more productive? We have your identical setup here in our demo room, so our tech support specialist can see exactly what you see. Let's schedule a 40-minute session for Monday or Thursday.
FREE tech support! Here's how to qualify.
Each new engraving machine comes with unlimited phone training during the first year. And this training, for current-version machines and software, is extended for any year in which you purchase at least $500 of engraving plastics from us. This program assures you that, if your operators change, you can depend on us to keep things running - without the need for a constraining service contract. Tech support is available to all other clients at $100/hour with a $50 minimum.
Remember -- the best place to start is with our setup guides; these guides are carefully written, so please follow them thoroughly and you’re likely to have a good result, whether engraving plastics, metals or whatever your surface of choice.
A warranty that only a factory can offer
Each of our engraving machines has a one-year, return-to-factory warranty, as long as it is returned in the original, secure shipping carton. We even pay the shipping both ways.
That's just one more reason why so many people have been relying on Scott Machine for 55 years. They know that, when you're making an investment in engraving equipment, staff training and materials, it pays to work directly with a manufacturer who can protect that investment.
Spare parts -- right from the one who makes them
Because we make most of what we sell, we have an impressive inventory of spare parts that we can deliver to you quickly and efficiently. And, over the years, you'll also find that we can provide color-consistent engravable plastics, replacement cutters and the kind of technical knowledge that comes from decades of experience.
You want consistency in your sign-making program, and that means getting correctly matching colors and authentic materials directly from the manufacturer... with confidence in their availability every time. From engraving machines to custom-cut engraving plastics, parts and accessories, that means Scott Machine, where your satisfaction is our business.