Engraving training, tech support, spare parts - all factory direct
Buy your signage equipment manufacturer-direct, from Scott Machine Corporation, and enjoy friendly support from talented people who know their product, as well as your unique needs. Business doesn't have to be impersonal, especially when you have more than 50 years of experience that's just a phone call away. Though our economical sign engraving machines are easy to master all by yourself, our factory-based Scott Machine staff can simplify your signage program even more with knowledgeable advice and engraver training that keeps your system always up-to-date. And if any of your sign-making tasks prove too complex to handle, we can do them for you...quickly, affordably and gladly.
We have three levels of help...all free
(1) The best place to start is with our setup guides; these guides are carefully written, so please follow them thoroughly and you’re likely to have a good result.
(2) Yes, we do accept calls and try to help you on-the-spot. However, to ensure your questions are answered by the person who is most knowledgeable, please describe your situation in an e-mail and we'll usually reply within a few hours.
support 2021 @ scottmachinecorp.com (remove the spaces)
Please include a phone number and the best time to reach you. So let’s get started with an appointment at your convenience, Monday-Friday, 8:30am-5:00pm ET.
(3) Still puzzled? Then we’ll schedule a WebEx videoconference (www.webex.com). Via WebEx you let us see exactly what you see.
Scott Machine has thousands of engraving machines humming along every day – so you can be confident that we’ll work with you every step of the way to get your machine humming too.
Give us a call at 607-865-6511 or send is an e-mail, and let's start engraving!
A friendly, helping hand...
Remember -- the best place to start is with our setup guides; these guides are carefully written, so please follow them thoroughly and you’re likely to have a good result, whether engraving plastics, metals or whatever your surface of choice.
A warranty that only a factory can offer
Each of our engraving machines has a one-year, return-to-factory warranty, as long as it is returned in the original, secure shipping carton. We even pay the shipping both ways.
That's just one more reason why so many people have been relying on Scott Machine for 55 years. They know that, when you're making an investment in engraving equipment, staff training and materials, it pays to work directly with a manufacturer who can protect that investment.
Spare parts -- right from the one who makes them
Because we make most of what we sell, we have an impressive inventory of engraver spare parts that we can deliver to you quickly and efficiently. And, over the years, you'll also find that we can provide color-consistent engravable plastics, replacement cutters and the kind of technical knowledge that comes from decades of experience.
You want consistency in your sign-making program, and that means getting correctly matching colors and authentic materials directly from the manufacturer... with confidence in their availability every time. From engraving machines to custom-cut engraving plastics, parts and accessories, that means Scott Machine, where your satisfaction is our business.